It’s been a bruising 12 months for British dairy. Few could have predicted quite how perfect a storm would hit the industry: a stagnating Chinese market, Russia’s ban on EU dairy imports, the end of quotas and an extraordinarily challenging retail climate have all converged to put pressure on prices and margins. It’s no surprise we are once again seeing farmer protests.
It’s been a time of dramatic change at boardroom level, too. This has contributed to the overall sense of upheaval but it is also opening up new opportunities. As we set out in our in-depth report on dairy’s new power players, these new recruits have an appetite for change and are bringing in bright ideas from other sectors – just what dairy needs to ensure future growth.
They have wasted no time in driving forward innovation – as is evident in the wealth of NPD seen across categories such as dairy drinks, BSM, yoghurts and ice cream over the past year.
Many of the new bosses – like Peter Giørtz-Carlsen, the new executive VP of Arla UK and Bergen Merey, the new MD of Müller Dairy – also bring a wealth of international experience with them.
Innovation is, of course not limited to large processors. UK dairy is blessed with great entrepreneurial talent, from farmers turned artisan cheesemakers to visionary yoghurt brands. And brands – both big and small – are starting to make headway on exports, an area offering plenty of opportunity for growth.
New opportunities are also emerging around the ‘grey pound’. Dairy is ideally positioned to target health-conscious over-65s, and we have teamed up brand agency Bluemarlin this year to create NPD ideas for this fast-growing market.
As the industry emerges from the current prices and protests turmoil, the road ahead won’t be easy, and there is a lot of work to be done to drive value back into the category. But there is no question this is a sector still bursting with great, innovation ideas – just what it will need to turn the perfect storm into a new dawn.
Dairy’s new power players – As the dust settles on a year of momentous change across UK boardrooms, who holds the power in dairy?
Views from the top: exports – The movers and shakers of the industry share their thoughts on the biggest obstacles and opportunities for UK exports
What consumers want – How do shoppers perceive the UK dairy industry and the products on offer?
Big Interview: Arla – Arla’s new UK boss, Peter Giørtz-Carlsen, sets out his thoughts on brand power, milk prices and NPD
Selling dairy online – How the industry is overcoming barriers to boost online sales
Creative challenge: healthy ageing – We team up with design agency Bluemarlin to create a range of inspirational dairy products for the over-65s
Big Interview: Müller – Müller Dairy’s new MD, Bergen Merey, explains why improving shopper experience will boost yoghurt sales
Dairy’s brightest entrepreneurs – We celebrate some of the outstanding entrepreneurial talent in UK dairy
Don’t miss out on the chance to download The Grocer’s Dairymen report!
If you want to speak to one of our Customer Service team about any issues connected with your order, please call FREE on 0800 652 6512
Alternatively, please email us on firstname.lastname@example.org
Ordering a subscription
How long until I start receiving my magazine?
You will be sent your first magazine within 10 working days of receipt of payment.
How can I pay for my order?
- We accept payment from all major debit and credit cards.
- Pay by Direct Debit to enjoy a 10% discount and hassle free renewals.
Can I pay by invoice?
Yes, If you would prefer to pay by invoice please call Customer Services on 0800 652 6512
Can I have a different billing and delivery address?
Yes, the checkout procedure offers you the chance to set out both addresses.
How can I amend my order after checking out?
Just call our Customer Services department on 0800 652 6512 for assistance.
You will be sent a confirmatory email following completion of the online checkout process; this is why it is vital to provide your full email address. If you have selected an online component your order confirmation email will contain details on how to activate your order.
Can I get a discount for multiple copies?
Yes, discounts on more than six subscriptions are available – simply contact our Customer Services team on 0800 652 6512.
Ordering by Direct Debit today is quick, easy and guarantees you’ll never miss an issue. Our exclusive first year Direct Debit offer ensures that you will enjoy a 10% discount off your package.
In addition you will have:
- greater control over your budgets
- no more cheque mailings
- advanced notice of price changes
- our money back guarantee for the un-expired portion of your subscription
- the right to cancel at any time
We offer a money back guarantee on our magazines and online subscriptions; you can cancel at any time for a full refund on any unused portion. No questions asked. Simply ring our customer services team on 0800 652 6512 and they will process your request.
Books and Directories
If for any reason you are unhappy with your purchase, you can return it to us in its original condition, within 14 days, and we will issue a full refund for the price you paid for the item.
- When returning goods please ask for an authorisation code from our customer services team on 0800 652 6512 within 7 days of purchase.
- All returns need be accompanied by the proof of payment and a valid authorisation code.
- All goods returned must be in re-sellable condition.
You will be able to cancel up to 10 working days prior to the event; cancellations should be confirmed in writing to us and will be subject to a 20% cancellation charge. Cancellations after that date will be subject to full payment.